• CEO · Maysoft
  • Author
  • Black belt
  • Pizza maker
  • AI

Four decades of building things himself.

Started Maysoft at 24 with a Chemistry degree and an MBA — no CS. Built SpamSentinel. Wrote novels about AI before ChatGPT made them believable. Fired a brick oven more than 5,000 times. Still chasing the next leap in productivity.

“I spent my early career bringing computers into businesses that had never touched one — and watched productivity surge and costs fall. Now I'm AI-enabling those same systems, driving another huge leap in productivity and savings.”
Portrait of Frank Paolino Jr

By the numbers

Founder. Novelist. Ember and enterprise.

1982MBA · Isenberg · Maysoft begins soon after
15 yrsSpamSentinel carried the business
5,000+Wood-fired pizzas since 2009
3rd tryBlack belt under Sensei Tabata

Story

From Colgate to code to Santa Barbara

Frank Paolino started Maysoft at age 24, with no background in computer science. His undergraduate degree was in Chemistry from what's now UMass Lowell, followed by an MBA from the Isenberg School of Management at UMass Amherst in 1982. He lasted less than a year at Colgate-Palmolive before striking out on his own, and spent the next decade consulting in the early days of personal computing — automating old, worn processes inside large organizations that were only just beginning to understand what automation was.

In 2000, he built anti-spam software for the Lotus Notes email system. That product, SpamSentinel, carried his business for the next fifteen years, and it's the reason he can talk credibly about enterprise software, IT constraints, and what it actually takes to keep a piece of infrastructure running. He also authored Using Lotus Notes (Que) during the Notes era that made SpamSentinel possible.

Dojo

Karate under Sensei Tabata

He's practiced karate since college under Sensei Kazumi Tabata. It took three attempts to pass Tabata's black belt test — a standard that doesn't bend for anyone.

Home

Married 1989 · four children

Moved from the Boston area to Santa Barbara in 2015 chasing a new adventure.

Fire

Brick oven, 2009

Built the oven himself (brother Steve on the arch). More than 5,000 pizzas since, dough included. First pie cost a thousand dollars on paper.

Books

An AI that goes too far. An enemy that lives inside.

I Call Myself Iris cover

I Call Myself Iris

Marco Fermi builds Iris — an AI assistant that anticipates needs before he asks. She's too good. Drafted in 2018 and shelved because nobody would believe a bot could do all that — then ChatGPT shipped, and he went back and finished it.

Defeating the Enemy Within cover

Defeating the Enemy Within

Two decades of running a company, distilled. “If you don't attempt something, you have already failed.” Five-step process for the voice that says you can't.

Timeline

Selected milestones

  • Chemistry · UMass Lowell — undergraduate, no CS degree.
  • 1982 — MBA, Isenberg School of Management, UMass Amherst.
  • <1 year — Colgate-Palmolive, then independent.
  • ~1980s–90s — Decade consulting early PCs, networks, automation in large orgs. Maysoft founded at 24.
  • 1989 — Married; later four children.
  • 1990s — Using Lotus Notes (Que).
  • 2000 — SpamSentinel for Lotus Notes; ~15 years carrying the business.
  • College → ongoing — Karate under Sensei Kazumi Tabata; black belt on third attempt.
  • 2009 — Built wood-fired brick pizza oven; first $1,000 pizza.
  • 2015 — Boston area → Santa Barbara.
  • 2018 → — Drafted Iris; finished after ChatGPT; Defeating the Enemy Within follows.

Say hello

AI, books, karate, pizza, or enterprise software.